M&A, Business Models and Ecosystems in the Software Industry

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A recap of the European workshop on software ecosystems 2018

The workshop was held within two sessions of the second day of the First European Platform Economy Summit in Berlin. The first session was a workshop called “New Ecosystem Opportunities & 'White space' Opportunities in Software and High-Tech“ and the second session was a panel about “Network Effects, Data Effects & AI - Keys to the castle“ moderated by Slinger Jansen. You can find more details on both sessions below.
What made this workshop successful were the discussions about the presentations but also the interactions in breaks and during lunch. A big thank you goes out to all presenters, helpers and participants!

Session one: New Ecosystem Opportunities & 'White space' Opportunities in Software and High-Tech

This design-thinking based workshop featured three short motivating presentations by Peter Buxmann, Sebastien Dupre and Thomas Curran followed by topic-based, hands-on workshops.

Thomas captured the audience by describing his recent success with creating new cloud based ecosystems for digital business in the financial industry. In a traditionally closed industry, what do you do to turn a company into a digital, open platform? Thomas had done just that in a three year project and talked about how to do that successfully.

Peter reported about several studies on the value of data and the importance of privacy. He provided insights into challenges and success factors for software platform providers regarding the value of customer data, customer privacy and tradeoffs between data privacy and data farming by platform providers.

Sebastien showed how Uberization in field service management works by engaging a crowd of service technicians inside and outside of companies. He explained how companies can build an ecosystem connecting field service technicians, partners, own employees and customers to scale their field service operations, increase revenue and provide unmatched customer experience.

Then we split the crowd of thirty people into three teams that worked together and discussed with the help of the moderators and our design thinking coach Olaf Mackert. First, we ran an introduction game called two truths and one lie, which created a lot of laughter and made everybody ready to work together trustfully.

Then everybody dumped his ideas, questions, issues he or she wanted to discuss on post-its, which were clustered into topics by the moderator. Then the teams voted on the topic to start with. The discussions went on in five minute slots. The team voted on either continuing the discussions on the topic or going to the next topic after each slot.

Thomas Curran´s team, which was the largest team, focused on the technical aspects of creating a platform and technology selection. They had lively and productive discussions leveraging the joint wisdom of the team.

Sebastien´s team of ten discussed topics around uberization of any industry and about changes in strategies for field service management.

Peter Buxmann´s team was a diverse team made up of members from venture capital, manufacturing, public administration which made discussions very interesting based on the different views. The team addressed question around motivations of people to share data, ways to create value from data and also around data protection impact on data-driven business models.

The results of each team will be provided in a short writeup from the moderator.

Session TWO: Network Effects, Data Effects & AI - Keys to the castle

John Rethans, head of Digital Transformation Strategy from Apigee/Google, brought everybody on the same page regarding APIs - what they are and what it means to implement an API driven strategy and technology.

Slinger Jansen from Utrecht University opened the panel with a short presentation about his research. The panel´s focus was on pragmatic aspects of creating successful API platforms. It covered questions like “What is the role of APIs for platforms? How do you build API-based platforms?  What are the success factors and pitfalls when building API-based platforms? How to explain their power to non-technical executives and shareholders?”

In addition to Slinger and John, the panel featured the following speakers:

Nik Willetts - President & CEO, TM Forum

Andreas von Oettingen - MD of Factor10

Program of the European workshop on software ecosystems as part of the Platform Economy Summit

The European Workshop on software ecosystems will be held as part of the Platform Economy Summit in Berlin, we will have two sessions on the second day of the European Platform Economy summit.

November 21st

11:15am Challenges and success factors for creating digital platforms

14:30 Network Effects & APIs: Their role in driving platform value

The first session is called “Challenges and success factors for creating digital platforms”, moderated by me: Insights from studies, real life projects and Uberization“ and will feature three short motivating presentations by Peter Buxmann, Thomas Curran and Sebastien Dupre followed by topic-bases workshops.

Peter Buxmann, Head of Software & Digital Business Group at Technical University of Darmstadt, will present the topic “Data Economy, Platforms, and Privacy: Insights from multiple empirical studies“. He will provide insights into challenges and success factors for software platform providers regarding the value of customer data, customer privacy and tradeoffs between data privacy and data farming by platform providers.

Thomas Curran will present the transformation of a financial industry heavyweight to becoming an open, digital platform. In a traditionally closed industry, what do you do to turn a company into a digital, open platform. Thomas has done just that in a three year project and will talk about how to do that successfully.

Sebastien Dupre from Coresystems (now SAP) will present the topic “Uberization of field service: a software platform for crowdsourcing service technicians and show how companies can build an ecosystem connecting field service technicians, partners, own employees and customers to scale their field service operations, increase revenue and provide unmatched customer experience.

The second session in the afternoon is called “Network Effects & APIs: Their role in driving platform value “ and will be moderated by Slinger Jansen - Software Ecosystems Research Lab, Utrecht University. It will focus on questions like “What is the role of APIs for platforms? How do you build API-based platforms?  What are the success factors and pitfalls when building API-based platforms? How to explain their power to non-technical executives and shareholders?”

The session will start with a short introduction about APIs in general by John Nethans from Google. Then Slinger will present the essence of latest research on API approaches. After that, the panel will focus on pragmatic aspects of creating successful API platforms. After a short while, the panel will open up and take questions from the audience.

This session will feature the following speakers:

Slinger Jansen - Software Ecosystems Research Lab, Utrecht University

John Rethans - Head of Digital Transformation Strategy, Apigee, Google

Nik Willetts - President & CEO, TM Forum

Andreas von Oettingen - CTO Factor10

This session will start with short statements from the panel and will transition to a discussion with questions from the audience.

hope to see you there. please make use of discounted tickets as of below.

Dr. Karl Popp

Join now and you get a special 15% discount off the booking fee. Just quote the discount VIP Code: FKN2652EWOSEL to claim your discount.
 
For more information or to register for the Platform Economy Summit Europe, please contact the KNect365 team on: Tel: +44 (0) 20 3377 3279 | Email: gf-registrations@knect365.com | Register here.
 
Remember to quote the VIP code: FKN2652EWOSEL to claim your 15% discount.